Legal

Privacy Policy

The security of your personal data and your privacy are important to us.

This translation is provided for informational purposes only. The legally binding version of this document is the Turkish one.

Dear Users,

As Heysengo Teknoloji A.Ş. ("Heysengo" or the "Company"), we attach the utmost importance to the security of your personal data. This Privacy Policy has been prepared to inform you about how your personal data is collected, the purposes of processing, the parties to whom it is transferred, and your rights, in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation.

1Personal Data Collected

We may collect the following personal data when you use our platform:

  • Identity Information: First name, last name, national ID number (when required)
  • Contact Information: Email address, phone number, address
  • Customer Transaction Information: Request and order details, invoice information
  • Transaction Security Information: IP address, log records, passwords and credentials
  • Marketing Information: Cookie records, purchase history, survey responses

2Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Carrying out membership procedures
Providing and improving our services
Fulfilling legal obligations
Performing contractual obligations
Providing customer support services
Marketing and analytics activities

3Transfer of Personal Data

Your personal data may be transferred to our business partners, suppliers, legally authorized public institutions and private persons, within the framework of the personal data processing conditions set out in Articles 8 and 9 of the Law. Data transfer takes place where services are provided, where there are legal obligations, or where your explicit consent exists.

4Rights of the Data Subject

Pursuant to Article 11 of the KVKK, as a data subject you have the following rights:

  • To learn whether your personal data is being processed,
  • To request information if it has been processed,
  • To learn the purpose of processing and whether it is used in accordance with that purpose,
  • To know the third parties to whom it is transferred domestically or abroad,
  • To request correction if it has been processed incompletely or incorrectly,
  • To request compensation for damages if you suffer loss due to unlawful processing.

5Contact

You can contact us for any questions and requests regarding your personal data:

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