September 2026 · The trust drop · 7 changes, all live
Hey Drops
Here's what's new in your store each month, one change per line.
- Payments
We chase late bank replies
If the bank's reply on an Akbank card order doesn't arrive, we ask the bank for the payment status about a minute later.
- Payments
An approved payment is never called “failed”
If the bank approves an Akbank payment but an error happens on our side, the customer sees “your payment is being processed” instead of “failed”.
- Orders
Refunds aren't forgotten on cancel
When you cancel a card-paid order, you either enter the refund reference or note why you didn't refund.
- Orders
Pending payments stay visible
Card payments waiting for the bank's approval sit in one line above your order list, with their count and total.
- Storefront
A lighter storefront
Storefront pages on your own domain no longer load the panel's translations; the HTML of the two pages we measured shrank by about 40 percent.
- Payments
A simpler checkout consent
The data protection box at checkout no longer asks for consent to process data; it only confirms the privacy notice was read.
- Orders
Order emails get resent
If the “order received” email for a card-paid order didn't go out, an hourly check catches it and sends it again.