heysengo Hey Click Studio Monthly Subscription Agreement

This is an English translation provided for convenience. If you are a consumer in Turkey, the Turkish version prevails.

1. Parties

Provider: Heysengo, Çağla Group Plaza, Mithatpaşa Cd. No:116 Kat 2, 34760 Ümraniye/Istanbul, Turkey; phone +90 850 305 35 48; email info@heysengo.com ("heysengo").

Subscriber: the person who starts the subscription with a heysengo account ("Subscriber").

Dodo Payments. Payment is made through Dodo Payments, Inc. and its group companies ("Dodo"). Dodo is heysengo's Merchant of Record and reseller for this sale: it collects the recurring payment, issues the invoice and sales tax, and makes refunds. The transaction is also subject to Dodo's buyer terms. Providing the service, granting the licence and the other commitments in this agreement belong to heysengo. Dodo's terms do not narrow the Subscriber's rights under this agreement and Turkish consumer law.

2. Subject

This agreement grants the Subscriber, for the duration of the subscription, internet access to the Hey Click Studio tools and 5 GB of cloud archive. Written lessons, the prompt library and generation credits are not part of this agreement.

The Studio Monthly Pre-Contract Information Form and the Terms of Use and Acceptable Use Policy are integral parts of this agreement. If they conflict, the provision more favourable to the Subscriber applies.

3. Term and renewal

1. The subscription starts when the order is confirmed and runs in one-month periods.
2. At the end of each period the subscription renews automatically and the monthly price is charged to the Subscriber's saved card, until the Subscriber cancels or the subscription ends under §6.
3. There is no free trial.

4. Price and payment

1. The monthly price is the amount shown at checkout: in Turkish lira including VAT in Turkey, in US dollars outside Turkey (Dodo adds sales tax). heysengo's server sets the amount; any amount sent from the browser is ignored.
2. Credit and debit cards are the only payment method. Card details never reach heysengo.
3. If heysengo changes the monthly price, it notifies the Subscriber by email at least 30 days before the change. The new price applies from the first renewal after the notice; if the Subscriber doesn't accept it, they can cancel before that renewal.

5. Cancellation

1. The Subscriber can cancel at any time from My account › Studio Monthly or by writing to destek@heysengo.com.
2. Cancellation takes effect at the end of the period. Access continues until the end of the paid period; the subscription then doesn't renew and access closes. No partial refund is made for unused days within a period, without prejudice to §8.
3. The Subscriber can undo the cancellation until the end of the period.

6. Failed payments and suspension

1. If a renewal payment fails, Dodo retries it. In the meantime the Subscriber's Studio access is suspended; it reopens automatically once payment goes through.
2. If the payment still fails at the end of Dodo's retry period, the subscription ends.

7. Right of withdrawal

With the Subscriber's explicit consent, performance starts immediately after payment. Therefore, under art. 15(1)(h) of the Turkish Distance Contracts Regulation, there is no right of withdrawal. The Subscriber confirms this separately when ordering. The right to cancel (§5) is separate.

8. Technical problems and refunds

heysengo fixes technical problems that block access within a reasonable time. If a problem blocked access for an entire period, that period's price is refunded. Dodo makes the refund on heysengo's instruction, starting no later than 14 days after approval.

9. Obligations

Subscriber: uses the account personally and doesn't share it; uses the tools and archive in line with the Terms of Use, the territorial rule of the MiniMax H3 licence and the acceptable use policy; generates in their own provider account at their own responsibility; pays provider charges to the provider.

heysengo: keeps the Studio tools and cloud archive available during the subscription apart from reasonable maintenance, and provides support.

10. Termination

If the Subscriber seriously breaches the Terms of Use, heysengo may suspend access or end the subscription after written notice by email, giving reasonable time to remedy breaches that can be remedied. No refund is made for the period of a subscription ended for licence breach. Statutory rights are reserved.

11. Force majeure

Neither party is liable while events beyond their control prevent the service. If an interruption covers an entire period, that period's price is refunded.

12. Records and notices

1. heysengo keeps the consents given at ordering with the name and version of each accepted text and the time of consent.
2. The accepted version of this agreement and its annexes can always be read from the Subscriber's account.
3. Notices are given by email: heysengo uses the address on the Subscriber's account; the Subscriber uses info@heysengo.com.

13. Disputes

Turkish law applies. Disputes below the monetary threshold go to the consumer arbitration committee (Law No. 6502, art. 68/1); above it, to the consumer court after first applying to mediation (art. 73/A). A Subscriber living outside Turkey keeps the rights under the mandatory consumer rules of their place of residence.

14. Entry into force

The Subscriber accepts this agreement and its annexes electronically when ordering. The agreement is formed when the order is confirmed.