Loyalty & Membership
Earn points, level up, bring them back.
Turn one-time customers into loyal ones. Award points per lira, offer privileges with tiers (Bronze → Platinum), and bring them back with coupons. Flexible membership from anonymous to WhatsApp OTP; birthday, welcome, and win-back bonuses are automatic. With a race-condition-safe points engine and full transaction history, everything is transparent.
What's inside this solution?
Everything works integrated on a single panel, with a single customer record.
In-depth capabilities
Privilege as they spend
Points per lira, increasing privileges by tier. Thresholds are configurable for your business; points are processed safely (race-condition protected).
- Configurable points-earning rules
- Bronze → Silver → Gold → Platinum tiers
- Point expiry & inactivity decay
- Full transaction history (earn/redeem)
Frictionless joining
Let the customer join however is comfortable: from anonymous to phone, to email/SMS/WhatsApp OTP.
- Anonymous / light (phone) / OTP membership
- Email · SMS · WhatsApp verification
- Welcome & birthday bonus
- Win-back (inactive customer) triggers
The right offer to the right person
Points and coupon campaigns tailored to segments; works integrated with e-commerce and operations.
- Coupon generation & redemption
- Segment-based loyalty campaigns
- Point redemption at the till/online
- Triggered by the automation engine
How does it work?
Set up
Define points rules and tiers.
Enroll
Flexible joining from anonymous to OTP.
Reward
Points, coupons, and automatic bonuses.
Bring back
Revive inactive customers with a campaign.
Frequently asked questions
Which industries is it for?
Mainly restaurants, retail, and service businesses — anyone with repeat customers.
Is membership mandatory?
No. It's flexible from anonymous to phone and OTP membership; the customer joins via whatever method is comfortable.
Are points processed safely?
Yes. They're processed with race-condition protection via distributed locks; every earn and redemption is kept in full history.
Get started with Loyalty & Membership
Try it free for 14 days; setup takes minutes. All modules come together on a single panel, with a single customer record.